General Terms and Conditions (GTC)
of Straka-Haberhauer GmbH (Brand: SolX)
1. Scope of Application
1.1 These terms and conditions are an integral part of every offer fromStraka-Haberhauer GmbH(hereinafter referred to as "SolX") and every contract concluded with it. General terms and conditions of the customer, of any kind, that contradict these terms and conditions are considered not accepted and are legally invalid.
1.2 Deviations from these conditions are only effective if they have been expressly agreed upon in writing by the contracting parties.
1.3 These GTC apply exclusively to legal transactions between entrepreneurs (B2B).
2. Offers and Documents
2.1 Offers from SolX are generally non-binding.
2.2 Project documents, technical designs, and profit simulations may not be duplicated or made accessible to third parties without the consent of SolX. We reserve all ownership and copyright rights.
3. Conclusion of Contract
3.1 The contract is considered concluded when SolX issues a written order confirmation after receiving the order or has dispatched a delivery.
3.2 Oral promises made before the conclusion of the contract are legally non-binding; side agreements require written form.
3.3 Due to rapid technological change, SolX reserves the right to deliver the successor model of an item, provided that its specifications are equivalent or better.
4. Prices and Price Adjustment Clause
4.1 The prices are "EXW" (Ex Works/Warehouse according to Incoterms 2020), excluding packaging, loading, customs, assembly, insurance, and sales tax.
4.2 If material cost increases, customs changes, or freight rate increases of more than 3% occur between the conclusion of the contract and delivery, SolX is entitled to adjust the prices accordingly.
5. Delivery and Transfer of Risk
Force Majeure and Delivery Delays:If delivery is delayed due to circumstances beyond the control of Straka-Haberhauer, a reasonable extension of the delivery period shall be deemed agreed. This applies particularly in cases of: military events, terrorist acts or geopolitical tensions, strikes, blockades of operating resources, energy shortages, instructions, political orders, etc.Trade Policy Measures(e.g. embargoes, short-term customs changes, sanctions);natural disasters, pandemics, or labor disputeswith suppliers or transport companies. In these cases, Straka-Haberhauer is entitled to postpone the delivery for the duration of the hindrance or to withdraw from the contract in whole or in part due to the unfulfilled part, without the buyer being able to derive any claims for damages from this. Straka-Haberhauer will inform the buyer immediately about the occurrence of such circumstances. Prices exclude disposal or obligations of the delivered goods or packaging.
6. Payment and Default
6.1 Unless otherwise agreed, payment is to be made in advance.
6.2 In case of payment default, Straka-Haberhauer is entitled to charge default interest at a rate of 9.2% above the base interest rate per annum, as well as reminder fees and attorney's costs.
6.3 The buyer is not entitled to withhold payments due to warranty claims or other counterclaims.
7. Retention of Title
7.1 The goods remain the property of Straka-Haberhauer GmbH until all claims arising from the business relationship have been fully paid.
7.2 A resale of the goods designated by us as always being retained is only permitted in the ordinary course of business with prior written consent; the resulting claims are hereby assigned by the buyer as security to Straka-Haberhauer GmbH.
8. Liability for Defects and Warranty
8.1 The buyer must inspect the goods immediately upon delivery. Transport damages must be noted immediately on the freight document. Complaints about defects must be made in writing within 3 working days.
8.2 The warranty period is 12 months from the transfer of risk.
8.3 The warranty is provided at SolX's discretion through repair, replacement of defective parts, or exchange.
8.4 Important Exclusion: The costs for the installation and removal of defective goods as well as travel costs of the technician are to be borne by the buyer. We are only liable for the replacement of materials.
8.5 The rectification of defects does not result in an extension of the warranty period.
9. Disclaimer of Liability
9.1 Straka-Haberhauer is only liable in cases of intent or gross negligence. Liability for slight or gross negligence is excluded.
9.2 The compensation for any consequential damages resulting from, e.g., slight or gross negligence, in particular forloss of earnings from the PV system, unachieved savings/profits or losses or interest losses is expressly excluded.
9.3 For product warranties from manufacturers, SolX acts only as an intermediary; these claims must be made directly against the manufacturer.
10. Jurisdiction and Law
10.1 For all disputes arising directly or indirectly from this contract, the exclusive jurisdiction of the court competent for the seat ofStraka-Haberhauer GmbHis agreed upon. The place of performance is the registered office of the company.
10.2 For all contractual relationships, exclusivelyAustrian lawapplies, excluding the conflict of laws provisions of international private law as well as theUN Sales Law (CISG).
11. Severability Clause
If any provision of these General Terms and Conditions is or becomes wholly or partially invalid, it shall be considered as separated from these General Terms and Conditions. This shall not affect the validity and enforceability of the remaining provisions of these terms, and the remaining part of the terms shall remain fully effective and in force. However, if the terms cannot be enforced without the invalid provision, the invalid provision shall be replaced by the corresponding legal regulation. The same applies mutatis mutandis to any contractual gaps.
Status: March 12, 2026